We understand that sometimes things don’t go as planned. This policy outlines the conditions under which you can request a refund for a Axximum Infosolutions Pvt Ltd cyber security course.

Eligibility for Refunds

• Full Refund: A full refund will be issued if a course cancellation request is submitted before course access is granted.
• Partial Refund: A partial refund may be issued in the following situations:
  • Technical Issues: If you experience technical issues that prevent you from accessing the course content and our support team is unable to resolve them within a reasonable timeframe (typically 2 business days), a prorated refund will be issued based on the unused portion of the course.
  • Unforeseen Circumstances: In extenuating circumstances that prevent you from completing the course, a partial refund may be considered on a case-by-case basis. Please contact us to discuss your situation.

Non-Refundable Services

• Refunds will not be granted for partially completed courses unless due to technical issues as mentioned above.
• Refunds will not be granted for changes of mind or dissatisfaction with course content.

Requesting a Refund

To request a refund, please contact us within 14 days of your purchase with the following information:

• Your full name
• The name of the course you purchased
• The date of purchase
• The reason for your refund request

You can contact us by:

• Email: inquiry@www.axximuminfosolutions.com
• Phone: +91 93211 52017

Processing Time

Once we receive your refund request, we will review it and respond to you within 5 business days. If your refund is approved, the funds will be returned to the original payment method used for the purchase. Please allow an additional 3-5 business days for the refund to appear in your account.

Contact Us

If you have any questions about this return policy, please don’t hesitate to contact us.

We appreciate your understanding!